How it works
A simple, execution-focused rollout: kickoff → training → live → optimization.
Kickoff
Day 1–2Define goals, channels, and success metrics
- Use-case + KPI alignment
- Channel selection (WhatsApp, webchat, voice, etc.)
- Data & integration intake
- Success criteria + reporting setup
Training
Day 3–7Teach the agent your product and process
- Conversation flows + tone of voice
- FAQ + objection handling
- Handover rules to humans
- Compliance & privacy checks
Live
Week 2Go live with monitoring and fast iteration
- Soft launch + QA
- Live dashboards + alerts
- A/B tests on scripts
- Conversion-focused iteration
Optimization
OngoingContinuous improvement based on real data
- Weekly performance review
- Improve qualification + routing
- Expand scenarios + channels
- Scale volume once ROI is proven
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